Ask AI support

AI support is in the menu on the left when it is switched on for you. Ask a question in your own words and it answers from these help articles, with links to the ones it used.

It can also see some facts about your workspace. That means your plan, your credits, your monthly limits and whether your access is paused. It also sees your recent renders that failed or are still running, which is how it can answer a question like why a render will not start.

It cannot see inside your projects beyond those renders, and it does not see runs from the node graph. It can be wrong, so check the linked article before you rely on an answer.

1. Open AI support from the menu on the left.
2. Ask your question.
3. Follow the article links under the answer for the full story.
4. Tell it whether the answer helped, so we know which articles need work.
5. Press Talk to a person if it cannot help. Your conversation goes with you.

Moving to a different film, or to Models, starts a new conversation. So does coming back after half an hour.