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Members

Pause a member's generating without taking them out of the workspace.

Members, under Settings, lists everyone in the workspace. An admin can pause a member's generating there. They keep their seat, their projects and everything they have already made.

Each member shows Can generate or Generating paused. A paused member says who paused them and when, and the reason if one was given.

  1. Open Settings, then Members.
  2. Press Pause generating beside the member.
  3. Add a reason if you like. Only admins see it.
  4. Press Confirm pause. To undo it later, press Restore.

Only an organization admin can use this page. You can't pause yourself. A pause that Root support made can only be lifted by contacting support.

Inviting people, changing roles and removing someone from the workspace are not done here.

Still stuck? Support has the common problems and a way to reach us.